Windows 11 facial recognition this option is currently unavailable fix He is able to set up the Facial Recognition and PIN, and the device actually recognizes his face and but he is not able to use that to Face recognition is a convenient feature of Windows Hello that allows you to log into your computer without typing a password. I will try to help you with this issue. Thanks Jun 21, 2022 · 8. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Feb 5, 2023 · Hi Elena, I'm Christine, a Windows user like you. I'm running an. Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. Open Device Manager (press Win + X and select “Device Manager”). I have tried every single combination of PIN I have ever had but it says it is incorrect. Here are some common problems that causes facial recognition issues are: Jan 30, 2025 · Press and hold Shift+click the restart button on the lock screen to open recovery options. Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. To do so, follow the steps below: Step 1. Harassment is any behavior intended to disturb or upset a person or group of people. I have tried the following : 1. This options is currently unavailable - click to learn more . Try using the Registry editor, follow the steps below:. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Fingerprint and Face Unlock: The fingerprint and face unlock options in the sign-in settings show "This option is currently unavailable. e. please help me to figure this out. You can vote as helpful, but you cannot reply or subscribe to this thread. All Windows 10 editions are available when you select Windows 10,except for Enterprise edition. This option is currently unavailable. The cause can range Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Jul 11, 2023 · Restart your computer and check if the Windows Hello stopped working in Windows 11 problem is fixed. - Firmware - 15. After the restart, go to settings > Accounts > Sign in options > Setup Windows Hello Facial recognition again. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Therefore, I can't even change my pin. Jan 20, 2025 · Harassment is any behavior intended to disturb or upset a person or group of people. I find this very strange as other people who also encounter problems involving biometric access don't have access to fingerprint recognition either yet I do. I tried to reset it but all my system settings for access (such as fingerprint recognition and PIN and including facial recognition) are all greyed out and say 'this option is unavailable' meaning I can't alter my settings if required. I tried many things if find online as a fix but it is not working. " Mar 12, 2020 · Windows Face logon requires the high-grade IR camera . Windows Hello Face this Option is Currently Unavailable Windows 11For any issues, live connect with me: https://www. If Windows Hello is not available, you will see a message: Windows Hello Face. May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Feb 4, 2025 · Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. Barbara My current Windows 11 version is 22H2. _____ Jan 9, 2025 · Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. Facial recognition makes more sense on a laptop or desktop than on a smartphone. uninstall and re-install facial recognition (optional app features ) Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Nov 8, 2023 · Press Windows key + R and type gpedit. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Upon initial look I didn't want to set it up, but recently wanted to add this, but the option is grey out. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Type regedit and Feb 1, 2020 · 4. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. If enabled but still not working, try deleting and resetting the fingerprint or PIN by clicking the respective option and following the prompts. If you face the same error, read the instructions below to fix the problem. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. How to open device manager in Windows 11. Does it have update that help restore camera to its full functionality? Aug 24, 2021 · Harassment is any behavior intended to disturb or upset a person or group of people. 2) Check the device manager: 1. One of the standout features that captures attention is the facial recognition technology, which Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Build: 22000. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. - SoftwareComponent - 1. Add a registry entry. Feb 25, 2025 · Windows Hello Sign-in Options Not Working. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. "We couldn't find a camera compatible with Windows Hello Face. 2. Any help available appreciated. 0 and HP Inc. tech/2023/06/how-to-fix-facial-recog. Hope, I get a proper response. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Any ideas on how to resolve this? I cleared the TPM but no luck. Jan 16, 2025 · When I go to settings on Windows 11, it says "currently not available". I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. I've troubleshooted my device, and I have the latest Windows updates. The last Windows Hello option is the pin, which works. Click Advanced options>Troubleshoot. I tried with Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. Feb 3, 2022 · When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. OS Installed: Windows 11 Single Language. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. I don't know why? i have tried every method available in YouTube and online. Please let me know the result. " See full list on windowsreport. Let us know how it goes. Locate Fingerprint or Facial Recognition options and click Remove under them. In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". See fixes here for Windows Hello Face Recognition: Feb 4, 2025 · Windows will automatically re-install the drivers for your PC during this restart. SYSTEM INFORMATION: Company: Dell. I'll do my best to help you. ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello Face. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. 1 Windows Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Jun 19, 2021 · Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Does it have a infra-red camera which is required for face recognition? Mar 25, 2020 · I tried updating the driver for the camera, and Hello Face started working again, but it still shows as "unavailable" and the PIN doesn't come up when the facial recognition doesn't detect my face (it just times out and the computer goes back to sleep). Try again later". On the third time, windows should open Windows Recovery automatically. Resetting the computer doesn't fix the issue. 0. Previously I have had messages saying my organization requires I reset my pin. I tried going to the Device Manager and update drivers but uninstalled May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Aug 8, 2022 · Create an account on the HP Community to personalize your profile and ask a question Mar 22, 2020 · Hi Dan. Windows 11 has a built-in Camera Troubleshooter that can detect and fix camera-related issues, including problems with Windows Hello face recognition. For automatic scans of missing or outdated drivers, we recommend using specialized software. Feb 17, 2022 · 1. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Click Accounts and select Sign-In options. Reset the Hello Facial Recognition Settings. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. 1. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. The cause can range Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. 6" Laptop PC 15-d4000 does not work anymore in Windows11, I have the message error: Facial recognition (windows Hello) This option is currently unavailable. I already stopped the service, copied Aug 11, 2020 · Hi, I am Vinu, an Independent Advisor and a Microsoft user like you. Any advice would be very much appreciated. Aug 6, 2020 · I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. Jan 3, 2020 · I cannot find the setting to set up facial recognition as a sign-in option and on the top of the page, it says 'some settings are hidden or managed by your organisation'. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again. Uninstall the most recent update and see. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Run Camera Troubleshooter. One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Finally, restart the system to make the changes effective. To clarify this is a HP update that caused this and not a windows update or anything wrong with the version of windows. Oct 24, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings [Notebook] Troubleshooting - How to fix Fingerprint recognition problem [Windows 11/10] Troubleshooting - PIN (Windows Hello) Login Failed Jul 15, 2024 · I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". I can see here that you're unable to use the Windows Hello on your device. What Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. Threats include any threat of violence, or harm to another. This option is currently unavailable - click to learn more. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. This options is currently unavailable - click to learn more. just yesterday, my pin stopped working as well. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Another quick way to check whether the computer thinks it can do this: Settings > Accounts > Sign-in Options. You may want to refer the suggestions provided by EddyK replied on ‎03-29-2020 in the thread Windows sign-in options "currently unavailable". Windows 11 Home . It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. Jan 7, 2025 · Click on windows key > settings > windows update > update history > uninstall update. com Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Run Windows Hello troubleshooter Windows 11 Facial Recognition: "This Option Is Currently Unavailable" Windows 11, the latest iteration of Microsoft’s operating system, has brought a plethora of new features and improvements, aimed at enhancing user experience and security. My laptop was not initially supported for facial recognition . When I clic on any of these options, it says "Something went wrong. In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11. Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. You will be able to just show your face or touch your finger, n Feb 10, 2025 · Navigate to Accounts > Sign-in options. Thank you. It only supports fingerprint as per the user manual document. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. 5. This has been going on for 3 months now, so trying "later" is definitely not working. Unlike your phone, you are mostly sitting center in front of your laptop to complete authentication. Oct 9, 2020 · So I use my computer for school and what not, so do my kids. Whats funny is on a Windows 10 box i was able to setup just fine but I Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Restart your device and check if the issue persists. Can anyone Jan 11, 2022 · Windows Hello - Facial recognition ("This option is currently unavailable") Hello, I'm facing an issue where Windows Hello facial recognition isn't working anymore. I have gone to the Lenovo site to install drivers to try and get everything updated. Check Windows Hello Face Recognition Settings May 27, 2020 · Now, open Services by following step 1 and 2, and restart the Windows Biometric Service. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. This option is currently unavailable and Facial recognition (windows Hello) . Windows Hello face recognition is a cool feature in Feb 20, 2023 · My fingerprint in my HP 15. It updated my BIOS. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Feb 5, 2025 · I was wearing glasses that day and now it won't recognise me without them (I don't always wear them). 73. Common Issues with Face Recognition. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. This happened after HP Inc. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Press Windows key + R key together from the keyboard. but unfortunately nothing working for me. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. Hi, ever since ive downloaded windows 11, these option were always unavailable. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Its sorta a family computer and when the option to unlock with out faces would be great ease. hows. Device Home Page - References and Resources – Learn about your Device - Solve Problems Every single Windows Hello option shows as "currently unavailable. The options to improve recognition and to remove this sign-in option are greyed out. Dec 18, 2024 · I’m experiencing an issue with Windows Hello on my system. " This problem prevents me from using the biometric login features on my device, which are essential for security and ease of access. Jan 29, 2024 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. 13. This thread is locked. Apr 10, 2022 · my windows 11 hello facial recognition is not working. Fix 3. I removed a driver under "biometrics" in device manager as instructed on one of the answers. When Windows 10 is ready to install, you’ll see a recap of what you’ve chosen, and what will be kept through the upgrade. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Mar 10, 2022 · Issues with PIN and Face Recognition (Windows Hello) after Windows 11 update Ever since updating to Windows 11 my PIN has not been working to log into my computer. As you can see below in the picture, my fingerprint are working perfectly but the facial recognition is not working. Inspiron 14 5000 2-in-1. Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. uninstall and re-install the biometrics driver from the device manager . . Fix 2: Re-Register Your Fingerprints Click on Fingerprint Recognition. NOTE: The latest update installed was a QUALITY UPDATE: 2024-05 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5037771). ” Nov 7, 2024 · Hi, I am Dave, I will help you with this. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. I followed the steps provided, however, I do see there are multiple drivers. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. 0 updates which I did at the same time. When asking a question or stating a problem, please add as much detail as possible. I have also attached an image for your reference . I am experiencing an issue where the settings display "Facial recognition currently unavailable" and "Fingerprint option currently unavailable. May 1, 2023 · About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Jan 30, 2025 · I am writing to seek assistance with an issue I am experiencing on my Xiaomi Notebook Ultra running Windows 11. I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. I also have the "Facial Recognition (Windows Hello) installed in my Jan 2, 2025 · I am a user of the Honor MagicBook 14 and a Microsoft system. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Jul 19, 2024 · Is the Windows Hello fingerprint option unavailable on your PC? Do not worry. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. Jun 25, 2024 · Hello,I'm recieving this message for sign in options on my inspiron 16 7630It is saying the option is currently unavailable. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Your immediate reply and response are highly appreciated. Thank you for participating in the HP If the Windows Hello facial recognition is working fine before, there might be an incompatibility with the camera driver, moreover, kindly follow the steps below for us to sort out the issue: -Press the Windows key + X -Go to Device Manager -Expand the Camera or Imaging Device -Look for the Camera driver that was installed Oct 10, 2023 · The success was short-lived and as soon as I put my PC to sleep to ensure that I could sign in with a fingerprint, the option was gone and the "This option is currently unavailable" came back. The system reset was my last resort, I am not sure what I should do now. Jun 26, 2023 · 12. Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Under Face Recognition (Windows Hello), check if your device supports it. For PC questions/assistance. Feb 15, 2023 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. This definitely look like a domain policy-related issue rather than the Windows Hello or other biometrics not working. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. 8K. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Reboot your PC if Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Locate the device associated with facial recognition (usually under “Biometric Devices” or “Image Devices Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). As a workaround, we reset the PCs, log in as a test user, and then manually join the devices to… Nov 20, 2024 · The second time I rebooted the laptop, a notification prompted me to set up my face for the facial recognition, but I still received the message that the camera isn't compatible for some reason. Well that is gone now and still no facial recognition. May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Understood, what triggered it to stop working after the update windows 11 . If you are not able to reach the lock screen or start your computer, restart your PC two times when the boot screen is shown. can anyone please help me to fix this. What steps should I try in order to fix this issue? Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. Aug 17, 2019 · 1. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Jan 16, 2025 · We previously used Windows Autopilot for device setup in Windows 10, but since transitioning to Windows 11, the old Autopilot setup no longer works for us. System Model: Inspiron 14 5430. 4045. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. When it perfectly working prior to the update. Oct 2, 2022 · When I got my new laptop (Windows 11) I set up facial recognition, fingerprint recognition, and pin for my sign-in options. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition May 15, 2024 · So far, nothing I have tried has made any difference. 493. Now none of the options are available. Sep 2, 2024 · It says (this option is currently unavailable). Mar 2, 2022 · It may have been after a windows update, or an app install, or maybe even one too many forced shutdowns- but the facial recognition stopped working. After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC. May 15, 2024 · So, I am not able to set up Facial Recognition (Windows Hello). It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. If the option is unavailable or says This option is currently unavailable, your device may not have the necessary hardware. qavcwv wphsgl goaku vegt ignqnhc qdts rghr yxxkj fcok uxtam xakqjx ikjg vadhb bmmyal hwz